This Privacy Policy outlines how Krankd Audio Visual Productions PTY LTD gathers, utilises, and shares your personal information when you engage with our services, visit our website at www.krankd.com.au, or communicate with us. Throughout this policy, “you” and “your” refer to the users of our services, including customers, website visitors, or any individual whose information we collect as described in this policy.
Please review this Privacy Policy attentively. By accessing and using any of our services, you agree to the collection, use, and disclosure of your information as outlined herein. If you disagree with this Privacy Policy, kindly refrain from using or accessing our services.
Modifications to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. Any revisions will be posted on our website, with the “Last updated” date modified accordingly, and any other actions required by applicable law will be taken.
How We Gather and Utilise Your Personal Information
To deliver our services, Krankd Productions collects and has collected personal information about you from various sources over the past 12 months. The information collected and utilised depends on your interaction with us.
In addition to the specific purposes outlined below, we may use the information collected about you to communicate with you, provide our services, comply with legal obligations, enforce terms of service, and safeguard the services, our rights, and the rights of our users or others.
Types of Personal Information We Collect
The personal information we collect directly from you may include:
- Basic contact details such as your name, address, phone number, and email.
- Account information including your username, password, and security questions.
Certain features of our services may require you to provide specific information about yourself directly. Opting not to provide this information may restrict your access to certain features.
We also automatically collect certain information about your interaction with our services, referred to as “Usage Data.” This may include information about how you access and use our website and your account, including device information, browser information, network connection information, IP address, and other details related to your interaction with our services.
Information obtained from third parties may include data collected by vendors and service providers who collect information on our behalf.
Any information obtained from third parties is subject to this Privacy Policy. We are not responsible for the accuracy of information provided by third parties, nor are we liable for any third party’s policies or practices.
How We Use Your Personal Information
- Delivering Services: We use your personal information to provide our services, including managing and maintaining your account.
- Marketing and Promotion: Personal information may be used for marketing and promotional purposes, such as sending marketing communications via email, text message, or postal mail.
- Security and Fraud Prevention: Your personal information helps us detect, investigate, or take action against potential fraudulent, illegal, or malicious activity.
- Communication: We use your personal information to provide customer support and enhance our services.
Cookies
Like many websites, we use Cookies on our website to improve our services and enhance user experience. While most browsers automatically accept Cookies, you have the option to configure your browser to reject or remove Cookies. However, note that this may affect your user experience and certain features may not function correctly.
Disclosure of Personal Information
In specific circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:
- Sharing with vendors or other third parties who provide services on our behalf.
- In connection with business transactions such as mergers or bankruptcies, to comply with legal obligations, and to protect our services, rights, and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal information about users for the purposes described in “How we Gather and Utilise Your Personal Information” and “Disclosure of Personal Information”:
Category:
- Identifiers such as basic contact details and certain account information
- Commercial information such as customer support information
- Internet or other similar network activity, such as Usage Data
Categories of Recipients:
- Vendors and third parties who provide services on our behalf
We do not use or disclose sensitive personal information to infer characteristics about you. Additionally, we do not engage in the “sale” or “sharing” of personal information as defined by applicable law.
User-Generated Content
Our services may allow you to post user-generated content, such as product reviews. Please note that any content you choose to submit to public areas of our services will be accessible by anyone.
We do not control who can access the information you make available to others and cannot guarantee the privacy or security of such information.
Third Party Websites and Links
Our website may contain links to third-party websites or online platforms. We advise reviewing their privacy and security policies before engaging with these sites. We are not responsible for the privacy or security practices of third-party sites.
Children’s Data
Our services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with their personal information, please contact us to request its deletion.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge of sharing or selling personal information of individuals under 16 years of age.
Security and Retention of Your Information
While we implement security measures to protect your personal information, no method is entirely foolproof. Additionally, any information transmitted to us may not be secure during transit. We recommend avoiding unsecure channels for transmitting sensitive or confidential information.
The duration for which we retain your personal information depends on various factors, including the need to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce contracts and policies. We retain data only as long as necessary.
Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, delete, correct, or limit its use.
You may exercise these rights through our website or by contacting us using the provided contact details. We will not discriminate against you for exercising your rights.
Complaints
If you have complaints regarding our handling of your personal information, please contact us using the provided contact details. If you are unsatisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.
International Users
Our services are primarily intended for use within Australia, and we do not currently transfer, store, or process personal information outside of Australia.
If you have any questions regarding this policy, please feel free to contact us:
Contact Information:
- Address: 52/8 Distribution Ct, Arundel QLD 4214
- Email: info@krankd.com.au
Last Updated: 12/11/2024